The passengers can then use the credit shells to book any ticket by March 31, 2021, the DGCA noted. The aviation regulator DGCA has issued detailed guidelines to airlines on the ticket refunds for flights cancelled during the lockdown period. The refund shall be made within a period of three weeks from the date of request of cancellation," said DGCA in a circular. The DGCA has issued detailed guidelines regarding a refund of the ticket price for the flights which were cancelled amid the COVID-19 lockdown after the verdict from the Supreme Court. travelobiz.com is India’s leading Travel News Portal that provides latest Travel News, Updates, Offers and Blogs. The Civil Aviation Ministry on Thursday said it is deliberating upon forming a set of guidelines on refunds for flight ticket cancellations due to coronavirus lockdown. Airlines will have to refund tickets booked during the coronavirus lockdown within three weeks, the Directorate General of Civil Aviation (DGCA) said on Thursday. Full refund shall be provided by … Bhadra Sinha 7 September, 2020 7:30 am IST. “Non-refund of air tickets booked during lockdown and creation of involuntary credit shell by airlines is a violation of Civil Aviation Requirements and provisions of the Aircraft Rules of 1937,” the DGCA told the apex court, according to reports. The DGCA also clarified that in case of tickets booked prior to the lockdown up to May 24, the refund would be governed by the credit shell and incentive scheme. The DGCA has filed an affidavit before the Supreme Court clarifying its position on the issue of refunds for tickets booked for flights that stood cancelled during the COVID-19 pandemic and the resultant lockdown. Facebook. DGCA asks airlines to refund tickets booked during lockdown period without levying cancellation charges However, the cancellation is not automatic but … Similarly, a proposal was made by the DGCA for refund of tickets for passengers who have booked tickets for international travel through Indian carrier or foreign carrier during the lockdown … The DGCA had earlier told the top court that full refund shall be provided by airlines immediately for tickets booked during the COVID-19 lockdown for … Twitter. Civil aviation regulator DGCA has proposed that a full refund shall be provided by airlines immediately for tickets booked during the COVID-19 lockdown for … However, several Indians are yet to get a refund of the air tickets they booked during the coronavirus lockdown, the Directorate of General of Civil Aviation (DGCA) has informed. Similarly, a proposal was made by the DGCA for refund of tickets for passengers who have booked tickets for international travel through Indian carrier or foreign carrier during the lockdown period. For tickets booked at any time for travel after 25 May, the DGCA said that the refund will be governed by the Civil … Aviation regulator DGCA issued detailed guidelines on Wednesday regarding a refund of the ticket price for the flights cancelled amid the coronavirus-triggered lockdown. The DGCA has characterised passengers seeking a refund of tickets in three different categories. Directorate General of Civil Aviation (DGCA) has issued detailed guidelines regarding refund on cancellation of air tickets during Covid-19 lockdown. Currently, airlines are permitted to operate only up to 60 per cent of their pre-COVID domestic flights, COVID-19 effect: Airlines warn of more bankruptcies as wage support expires, Woman gives birth to baby boy on Delhi-Bengaluru flight; IndiGo might offer free lifetime tickets. Linkedin. The aviation regulator said the existing legal regime which is governed by Civil Aviation Requirements (CAR) recognises the rights of air passengers to seek refund of their air tickets. The DGCA said, “If a passenger has booked a ticket during the first lockdown period (from 25 March to 14 April 2020) and the airline has received payment for booking of the air ticket during the first lockdown period for travel during the same period, for both domestic and international air travel, and refund is sought by the passenger against that booking being cancelled, the airline … The top court had, on October 1, also passed directions about the refund and credit shell formation for the bookings and cancellations done during the other time periods around the lockdown For all other cases, the airlines shall make all endeavors to refund the collected amount to the passenger within 15 days, the Director … The regulator said the passengers belonging to the first category must be given a full refund by the airline concerned for the tickets cancelled. DGCA refund guidelines for the tickets booked in lockdown. India had imposed a 21-day lockdown … NEW DELHI: The Supreme Court Monday sought responses from the Centre and DGCA on a plea seeking directions to airlines operating domestic and international fights in India to refund full amount collected for tickets due to cancellation of flights in wake of the lockdown and restrictions imposed to contain COVID-19 pandemic. The Directorate General of Civil Aviation (DGCA) has informed the Supreme Court that people who had booked air tickets during the lockdown are entitled to immediate refunds. The government has said that if a passenger has booked a ticket during the first lockdown period between March 25 and April 14 and a refund is sought, then the airline shall refund … On June 12, the SC had asked the Centre to take a stand on the issue and work out ways for full refund. Passenger who booked tickets during lockdown for travel during lockdown from 25 March 25,2020, to May 24: If an airline has received payment from such a passenger for either domestic or international travel, it “shall refund the full amount collected without any cancellation charges … within three weeks from the date of cancellation,” the DGCA order says. 2. New Delhi: Full refund shall be provided by airlines immediately for tickets booked during the COVID-19 lockdow for domestic or international travel within the lockdown period, civil aviation regulator DGCA has proposed in the Supreme Court. Representational image of a Vistara airplane | … DGCA Guideline- These passengers must be given a full refund by the airline concerned for the tickets cancelled according to the operator. The DGCA further said that as per Civil Aviation Requirement (CAR), the tickets booked and cancelled post lockdown are also entitled to a full refund. Read more about DGCA issues detailed ticket refund guidelines after Supreme Court verdict on Business Standard. This verdict came on a plea by the Pravasi Legal Cell and others which contended that the non-refund by airlines is in violation of … As per the MoCA order , refund is sought by the passenger against the booking being cancelled, the Airline shall refund the full amount collected without levy of cancellation charge If an airline has received payment from such a passenger for either domestic or international travel, it “shall refund the full amount collected without any cancellation charges … within three weeks from the date of cancellation,” the DGCA order says. Airlines shall make all endeavors to refund the collected amount to the passenger within 15 days from October 7, 2020. However, special international passenger flights have been operating under the Vande Bharat mission since May and under air bubble arrangements formed with various countries since July. 14-04-2020 Circular dated 14th April 2020 - Government Order on Operation of domestic Operators engaged in scheduled, non-scheduled and private aircraft operations in India extended till 3rd May 2020. The SC said airlines shall make all endeavours to refund the collected amount to passengers within 15 days. The Deputy General of Civil Aviation (DGCA) said on Thursday that those who have booked airline tickets for days between March 25 and April 14 are eligible to claim a full refund within three weeks' time from the date of request of … Circular dated 16th April 2020 -Refund of air fare during the lockdown period, suspending domestic and international flight operations. Scheduled international passenger flights continue to remain suspended in the country since March 23. Last Updated on April 17, 2020 G. Buvaneswari. Currently, airlines are permitted to operate only up to 60 per cent of their pre-COVID domestic flights. The Court issued a verdict asking airlines to refund or form credit shells for the bookings and cancellations during the other period around the lockdown as well. Scheduled domestic passenger flight services resumed in the country after a gap of two months on May 25. For all other cases, the airlines shall make all endeavours to refund the collected amount to the passenger within 15 days, the Director … The Ministry of … As per the new guideline, DGCA has categorized passengers into three main categories — Travellers who booked tickets between March 25 and May 24 for … New Delhi: Full refund shall be provided by airlines immediately for tickets booked during the COVID-19 lockdow for domestic or international travel within the lockdown period, civil aviation regulator DGCA has proposed in the Supreme Court. Directorate General of Civil Aviation (DGCA) has issued detailed guidelines regarding refund on cancellation of air tickets during Covid-19 lockdown. Save my name, email, and website in this browser for the next time I comment. The top court had, on October 1, also passed directions about the refund and credit shell formation for the bookings and cancellations done during the other time periods around the lockdown. Flight ticket refund during lockdown status, rules: Based on the Supreme Court judgement, the DGCA has categorized flyers whose tickets were cancelled due to Coronavirus lockdown and seeking refund. The … The guidelines came six days after the Supreme Court directed that a full and immediate refund should be given to passengers for the air tickets cancelled between March 25 and May 24. New Delhi: Passengers who booked flight tickets during the Covid-19 lockdown shall be entitled for immediate refund of the fare by the airline, the Directorate General of Civil Aviation (DGCA) told the Supreme Court. The DCGA guidelines … The Supreme Court accepted all recommendations made by the Directorate General of Civil Aviation (DGCA) regarding the refund of airfare to passengers for tickets booked during the COVID-19 lockdown. If a passenger has booked a ticket during the first lockdown period and the airline has received the payment for booking of air ticket during the … Based on the court order, the DGCA categorised passengers in three categories -- those who booked tickets between March 25 and May 24 for travelling within the same period, those who booked tickets prior to March 25 but the travel period was till May 24, those who booked tickets anytime but for a journey post May 24. The only clarification is that if tickets purchased through agents, then refund too will be to the agents, ordered the top court. Mumbai: With the central government extending the lockdown to May 3 and subsequently the suspension of all commercial passenger services also till then, domestic airlines have again decided not to refund the customers in cash for their cancelled flights and instead offer them rescheduling of tickets for a later date without any additional fee. The Directorate General of Civil Aviation (DGCA) on Wednesday (07 Oct 2020) issues a circular for a refund of cancelled air tickets during the Covid-19 lockdown after the Supreme Court recently decided on the issue. No domestic passenger flights operated in the country in this period. The Directorate General of Civil Aviation has issued detailed guidelines for refund of fares for flights cancelled during Covid-19 lockdown after … Flights began operating in the country in a calibrated manner, two months later, from 25 May. The Directorate General of Civil Aviation (DGCA) said the airlines should "make all endeavours" to refund the passengers belonging to the second category within 15 days. Similarly, a proposal was made by the DGCA for refund of tickets for passengers who have booked tickets for international travel through Indian carrier or foreign carrier during the lockdown period. The DGCA also clarified that in case of tickets booked prior to the lockdown up to May 24, the refund would be governed by the credit shell and incentive scheme. Email. SC Okays DGCA Proposal on Refund of Flights Booked During Lockdown. The aviation regulatory has categorized the passengers in three categories whose tickets were cancelled due to the COVID-19 lockdown in the country. 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